I'm actually still reading the thing as I type this (and listen to my afternoon Randi), and snippets are just about everywhere, but there are a couple of good quotes I enjoyed.
How filibustering has and hasn't worked:
I had served in the United States Senate; I had seen how the filibuster had become a routine tool to slow things down, as opposed to what it used to be, which was a selective tool — although often a very destructive one, because it was typically targeted at civil rights and the aspirations of African-Americans who were trying to be freed up from Jim Crow. But I'd been in the Senate long enough to know that the machinery there was breaking down.
What I was surprised somewhat by, and disappointed by, although I've got to give some grudging admiration for just how effective it's been, was the degree to which [Senate Minority Leader] Mitch McConnell was able to keep his caucus together on a lot of issues. Eventually, we were able to wear them down, so that we were able to finally get really important laws passed, some of which haven't gotten a lot of attention — the credit-card reform bill, or the anti-tobacco legislation, or preventing housing and mortgage fraud. We'd be able to pick off two or three Republicans who wanted to do the right thing.
But the delays, the cloture votes, the unprecedented obstruction that has taken place in the Senate took its toll. Even if you eventually got something done, it would take so long and it would be so contentious, that it sent a message to the public that "Gosh, Obama said he was going to come in and change Washington, and it's exactly the same, it's more contentious than ever." Everything just seems to drag on — even what should be routine activities, like appointments, aren't happening. So it created an atmosphere in which a public that is already very skeptical of government, but was maybe feeling hopeful right after my election, felt deflated and sort of felt, "We're just seeing more of the same."